Last Updated: January 2025

1. Introduction

TrueCauseKit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Personal Information

• Name, email address, phone number, and shipping address
• Payment information (processed securely through third-party providers)
• Demographic information (age, gender, etc.)

Health Information

• Test results and biomarker data
• Health history information you provide
• Sample collection data

Usage Data

• Website activity and interaction data
• Device and browser information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide you with test results and personalized recommendations
• Communicate with you about your account and services
• Improve our products and services
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Laboratory Partners: CLIA-certified labs that process your samples
• Service Providers: Third parties who assist with shipping, payment processing, and customer support
• Legal Requirements: When required by law or to protect our rights

We will never sell your personal or health information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data storage, and restricted access controls.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Test results are typically retained for 7 years in accordance with laboratory standards.

8. Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or website notice.

11. Contact Us

For privacy-related questions or to exercise your rights, please contact us.

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